BetterMeAndCat
Product Support产品支持
Start with the questions below. If the issue remains, email the developer with reproducible details.请先查看下列常见问题；如果问题仍未解决，请通过邮件提供可复现的信息。
Common questions常见问题
Where is my data stored?数据保存在哪里？
Core app data stays on this device. A limited snapshot is shared only with the app's own widgets through Apple's App Group.
核心 App 数据保存在当前设备；只有有限快照会通过 Apple App Group 共享给 App 自己的小组件。
Reduce Distractions is not working“减少干扰”没有生效
Enable Screen Time authorization, review the allowlist, and start an active focus session.
启用屏幕使用时间授权，检查白名单，并开始一轮正在运行的专注。
I did not receive a focus reminder没有收到专注完成提醒
Check notification permission and confirm the countdown end time is still in the future.
检查通知权限，并确认倒计时结束时间仍在未来。
A coin purchase is missing购买的金币没有到账
Confirm the App Store account and connection, reopen the shop, and avoid buying again while a transaction is pending.
确认 App Store 账户与网络，重新打开商店；交易等待确认时不要重复购买。
How do I delete or reset data?如何删除或重置数据？
Edit or delete content in Settings & Data, use Reset for a full local reset, or uninstall the app.
在“设置与数据”中编辑或删除内容，使用重置清理全部本地状态，或卸载 App。
Is this medical or nutritional advice?这些内容属于医疗或营养建议吗？
No. Focus, snack, price, and cat-care values are for self-management and game feedback only.
不属于。专注、零食、价格与猫咪照顾数值仅用于自我管理与游戏反馈。
Still need help?仍需帮助？
Include the product name, version, device and operating-system version, what you expected, what happened, and steps to reproduce. Remove passwords, payment details, private content or personal records, and unrelated personal information from screenshots or attachments.请注明产品名称、版本、设备与操作系统版本、预期结果、实际现象及复现步骤。发送截图或附件前，请移除密码、付款信息、私密内容或个人记录及无关个人信息。