PushUp Pilot
Product Support产品支持
Start with the questions below. If the issue remains, email the developer with reproducible details.请先查看下列常见问题；如果问题仍未解决，请通过邮件提供可复现的信息。
Common questions常见问题
Camera control is not responding相机控制没有响应
Check Camera permission, place the full upper body in frame, improve lighting, and run calibration again.
检查相机权限，确保上半身完整入镜、光线充足，并重新校准。
A score did not reach the leaderboard分数没有进入排行榜
Only eligible standard-control scores can upload. Manual-control, detected knee-supported, duplicate, and failed attempts are not eligible.
只有符合条件的标准控制分数可以上传；手动控制、检测到膝盖支撑、重复或失败请求均不符合条件。
Lifetime Pro or an offer code is missingLifetime Pro 或优惠代码未生效
Confirm the App Store account and network, then use Apple's restore or redemption controls.
确认 App Store 账户与网络，再使用 Apple 的恢复购买或兑换入口。
Replay media is missing找不到回放媒体
Check Photos permission and available device storage.
检查照片权限和设备剩余空间。
I want to request leaderboard data我想请求排行榜数据
Follow the data-request instructions in the product privacy policy.
请按照产品隐私政策中的数据请求说明操作。
Still need help?仍需帮助？
Include the product name, version, device and operating-system version, what you expected, what happened, and steps to reproduce. Remove passwords, payment details, private content or personal records, and unrelated personal information from screenshots or attachments.请注明产品名称、版本、设备与操作系统版本、预期结果、实际现象及复现步骤。发送截图或附件前，请移除密码、付款信息、私密内容或个人记录及无关个人信息。